Trying to find the ideal small business phone system is a good problem to have, because it means that the company is growing and ready to take on more clients. That being said, though, it’s still an issue that demands a lot of attention, as an inefficient communication array can quickly cause frustration and lost income. To this end, it’s worth finding a dealer that is reputable and has up to date product lines, as they excel in this area.
The Allworx line is considered to be one of the best, and its three models (the 9224, 9204G and 9212L) can fit into most situations pretty readily. The 9224 and 9204G are PSTN, or Public Switched Telephone Network handsets, while the 9212L comes with VoIP, or Voice over Internet Protocol technology. The 9224 and 9204G each come with a clutch of buttons that can be mapped for transferring or speed dialing. What’s particularly handy for a shop that needs a mobile small business phone system, though, is their ability to switch live calls from the handset to smartphones, laptops or tablets. The only difference between the two is their size – the 9204G is slightly smaller and comes with fewer programmable buttons.
The 9212L makes its calls over the internet, and while this means it is vulnerable to network disconnections and voice degradation due to high data traffic, it comes with some nice perks. In addition to the standard stuff, it can make encrypted calls, which greatly reduce the likelihood of identity theft. They also store their contact info in directories that can be accessed by anyone within the network. ESI and ClearOne also have multiple devices available. Contacting a reputable supplier can offer the business valuable information on which would work best for them.